I bought an Android 9.7 with your company. I paid $199.95 for the tablet and $18.57 of shipping and handling. When you turn the Android on I get the icon and then on the screen it comes up SuperSonic and then the word Android comes up and that is all it does. I would like you to either replace this one or send me back my money are put what I have paid on the Android on a laptop. Let me know what I have to do to return this Android that doesn't work. I used it only 3 hours, I turned it off and the next morning I wanted to use my Android and it would not come on, please let me know what to do with it. I was just getting to learn how to use my Android.