8 Apr, 2020 → by ClaimboUser877054
anderson 200 series tilt/wash
2
I called in this morning to discuss why 11 of my windows, the top pane is dropping when I opened the windows to wash. I was told it was the balancers, was told not under warrenty. #2373252 & #[protected]. $580 parts - $1, 460 labor? I was told 10 years parts, in which I bought my home in late 2009. I think this is wrong, quality windows? I think this is wrong anderson not picking up any cost for the disruptance? Even some of the windows are coming apart, see photo attached. Quality??? You would think that anderson would do the replacement and not charge to have installed! Exspecially $1, 460 for 11 windows... There windows!!! Larry W. Shotwell