I don't have the exact date but it was a month before Banfield took over I took my beautiful show German Shepherd to mr mihaljevic I am sorry for the typos but I'm talk texting I'm disabled. And Ed knew it did he care? no absolutely not! I have tons of pictures 4 months worth before I took a man and after and when I healed his leg myself. That dog is dedicated to me I was going to be dedicated to him. But I wasn't going to let Ed Off The Hook. After all he mangled this beautiful dog's leg I have tons of pictures. Now a little less than a year later we noticed *** on the inside of the leg opposite the scarring. I took my dog to Banfield and they have been wonderful they didn't charge me for the office office visit because they knew it was serious and I was so distressed. I wasn't easy to deal with because I cried a lot and then I was angry but I was angry at the wrong people I was angry at Ed. I will take any calls I have lots of pictures to share. He charged me $800 with no warning and I had to pay it that day. And told me my dog have kidney disease though he didn't do pre-surgical blood work? Charge me for full health panel on a 3 year old dog. $150 for dental on a three year old dog. I called him crying over and over and over at least refund my money I'm disabled. Nope. Then he told me my dog has bad kidneys and put him on a KD diet to make more money there was another hundred dollars maybe 90. You can reach me at 224-308-****