5 Jun, 2012 → by ClaimboUser74850
Anchor Rides, Anchorage, Alaska – Abusive Behavior

Anchor Rides, Anchorage, Alaska is a federally funded transportation system for senior citizens and disabled. It is filled with incompetence and abuse. Scheduling is worse than worse. Seniors and disabled are frequently left, forgotten, or made to ride around or wait for hours. Drivers are incompetent and abusive. They smart off - meet at facilities and stand and talk for an hour. They are control freaks - mouthing off and verbally disciplining riders. This type of abuse needs to be stopped. Anchor Rides needs a thorough review - both of incompetent scheduling and incompetent drivers and supervisors. They remind one of shopping mall security. They want to be police or a real driver but are not capable enough to get a job as one. Many also seem to take pride in abusing their clients. It is appalling that the most vulnerable of our population are treated in such a horrid manner. Can someone suggest where to get the spotlight shone on this group and shake them up? The service is needed. As it currently stands, however, it s non-service and useless. What federal agency is in control of this? Can anyone suggest something to stop the abuse of our seniors? It does no good to go to the municipality for assistance. The "supervisors" also appear to be inadequate and ill equipped to do their jobs. Thank you.
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