I live in franklin park, IL. I visited the one on North Ave, Elmwood Park, IL and the one on River Forest, IL. Every time we decide to go there, there is people sitting in all the tables, one on a table for four, working on computers, others just talking on the phone, and because I have seen it, some stays there for hours at a time. Yesterday morning I visited the one in river forest wanted to have some breakfast, no tables available, I order and stand there for more than 15 minutes, nobody move, I was almost leaving when a girl move from a stool, I had asked her if she was living and she said no I am actually waiting to see if somebody move from a large table. I walked to get my order and then she left moving to a bigger table sitting there with her computer I sat then at the stool. While there two senior ladies ordered and stand there waiting for a table, nothing happened, they went to the manager and complain about the situation that I myself was experiencing seeing all those people sitting in these large tables some just looking throughout the glass windows. Those ladies talked to me in their way out and told me they are not coming to Panera anymore because this is an all the time situation. I went also and complain to the manger, a young guy that hardly paid attention to my complain. In these times when because of the pandemic tables are less, why Panera is allowing people and individuals sitting there for such long period without caring about the people standing there waiting for tables, this situation happens at every Panera. These two are something of all the time, even before the pandemic it was the same situation. This is very unfair for customers that are going there for breakfast, for lunch etc. I don't think is even good for the business that is loosing customers because of all this unfairness going on. I myself am not going there anymore until I could see this situation improved. There are many other restaurants with better accessibility. I really hope I hear from you.