15 Jul, 2019 → by ClaimboUser310433
AmFam didnt care about fraud from ServiceMaster
1
In May of 2016 we had a home fire. ServiceMaster was 1st on the scene and was hired for smoke and water remediation. SM billed AmFam 15k for " siding cleaning'. This was never done and when I complained to the adjuster, he treated me as if I committed the fraud-maybe he received a kick-back. This was just the beginning of fraudulent charges by SM that were paid by AmFam in which I did not receive the benefit of my policy premiums, and the adjuster just didn't care. Oh!! and I only saw my AmFam salesman once-the morning after the fire. We had all our insurance bundled with them-2 homes, 3 cars, 4 power boats, our business ins, as well as an umbrella policy. Premiums paid over 10 years well above 35k.