23 Jul, 2021 → by ClaimboUser711220
American Express Pandemic Relief Program

2

express-b105579">American Express offered a pandemic relief program for customers. I entered a 12 month relief program that Amex stated I would not be penalized for. I just completed the program and Amex ended up decreasing my credit limit over 6000. I called and they admitted they decreased my limit because of the pandemic program even though they said I would not be penalized. They will not return limit back to original amount. I did nothing wrong except enter an Amex pandemic program for help. Why would Amex do that?
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