I have this tracking number which your company gave me when I could talk to them and today I can't even get a number to answer and if it is like 832 429 ****, it says go to your website and I did that and it has a service with chat on line tech, for money. Now come on, I think that QVC should be aware how hard it is to get a voucher for the Fire 8 Tablet Case I got with my purchase, and how hard it is to reach you and talk to a REAL person. I am Ruth McCord...5217 River-Aire Dr. Godfrey, Illinois....62035 I have waited 11 days for my case. I got an email about 5 days into the order and it said a mistake in delivery and said it would be Wed. or Fri. this week, it would be at my residence. No TABLET...Now an email says it is today by 9:00 pm and as I have checked with tracking, which the USPS man told me that it wasn't a USPS tracking number 802507****1239****...He said it was UPS probably. So is it or not going to be delivered by UPS? Just tell me where my case is, sent out twice and No CASE YET. Let me hear from you please. If I don't hear from you by Monday, I'm calling QVC and tell them to quite accepting vouchers from Caseable. Wait to hear from you. Ruth McCord, find out where my case is and when I will receive it, PLEASE!!!! Also they had Ruth McCord, and address city and state as ALTON, ILLINOIS AND IT IS GODFREY, IL. 5217 RIVER-AIRE DR. GODFREY, ILLINOIS...62035, THAT IS MY ADDRESS FOR THE CASE TO BE DELIVERED TO.