Have been a customer for many years, but today I'm reconsidering that thought moving forward, my wife made a visit to store#49 today to have her wedding ring cleaned, only to be harassed because she also ask if they would clean my wedding ring, comments were made that they never sold the ring, did your husband purchase the ring with helzberg? We never sold a 5 prong mens band all before they cared to review their own records. If this is what a paying customer has to experience to get a ring cleaned, then a new customer has no chance at receiving anything that resembles good customer service. Transaction# 134971.