ALITALIA BOOKED US ON A FLIGHT TIME THAT NEVER EXISTED WHICH COST US OVER $1,000 DUE TO A MISSED HOTEL RESERVATION IN ROME, AND A 2 DAY TOUR OF SORRENTO PENNISULA.... BOTH OF WHICH WERE NONREFUNDABLE. THEY DO NOT WANT TO TAKE RESPONSIBILITY FOR THIS BECAUSE THEY MAINTAIN THAT FLIGHT TIMES CAN CHANGE........... YES, BUT THE ORIGINAL RESERVATION HAS TO EXIST!!!!! WE BOOKED THE ORIGINAL RESERVATION BASED ON TIME OF DEPARTURE . OUR TRAVEL AGENT DID NOT RECEIVE THE FATHOM TICKET DEPARTURE TIME THAT WAS AUTOMATICALLY GENERATED BY THE ALITALIA AND EMAILED TO US WHEN WE BOOKED THE FLIGHT, SO WHAT HAPPENED?