My order shows as delivered and it was not delivered to me! I've contacted the customer support information for the supplier listed on the Today Show website and the phone number provided is out of order. I've contacted FedEx and they said that the shipper had to file a claim for the missing item. When I sent an email to the supplier (email on the Steals & Deals website), they first said that their procedure was to file a claim. When I asked for the claim number (per their procedure), they responded and said that they would not be filing a claim and "thanks for my understanding". I paid over $100 and I've received nothing. Total rip off!!!