I bought a really expensive cooler box that I hoped to ship to Kenya. Turns out it's refrigeration ability was a challenge to fly with so it was offloaded. After chasing the airline the last 3 weeks I'm told you destroyed it. I came to Dubai to shop. With my family. 1759dhs is a lot of money to me. I'd like to have it back. I have sent numerous people to the airport to try get assistance to no avail. I honestly think it is unexpected and leaves a horrible feeling to lose this item at a world class airport to a police team that can seemingly act so unprofessionally.