Cool Factory came to my home on behalf of AHS to determine the problem iwth the A/C. I called AHS about the A/C repair or replacemnt and I was told that the AC unit at my house had been replaced and repaird by Cool Factory. I told the customer service persons (called AHS 3Xs) that Cool Factory never returned to replace/epair my AC. I called Cool Factory and told them that AHS falsely claimed that Cool Factory replaced my AC unit. Cool Factory blamed AHS and stated that Cool Factory did not tell that lie to AHS. I told Cool Factory to immediately contact AHS and correct the problem ASAP. Cool Factory did not correctt the issue. I recently 7/19/2021 received a project completed document from AHS indicating that my AC unit was replaced and repaired by Cool Factory. I am going to call the police on Cool Factory and on AHS and file a fraud criminal activity charges against both Cool Factory and AHS if this problem is not resolved ASAP. I conveyed this fraud complaint action to Cool Factory. I asked them to cancel their order request. Cool Factory staff was rude and told me to cancel the order Once I file the criminal fraud activity on both AHS and Cool Factory companies I will file a law suit against both parties and file a complaint with the local consumer protection agency and the US Consumer Protection Agency. This horrible serve by AHS and Cool Factory has been going on since June 2, 2021 I want this problem resolved ASAP Theresa Newsuan 9205 Linden Grove Court Silver Spring, Maryland 20920 [protected]