1 Jan, 2018 → by ClaimboUser246687
agents duties and their standard

1

It's very proud to see India developing in all aspects like other developed countries but at the same time it's disheartening to see the lowering standards to maintain these developments. I have been a member to fly to India recently . With more number of people (of course less number compared to other public places like bus stop) near immigration section, working agents fail to direct the crowd. These agents fail to communicate with travellers in a common language and cannot even stop people who are breaking these rules. an American next to me was smiling and wondering with the ways this process is handled. I understand that there are many people among these travellers who tend to break lines and follow other ways to fasten their process taking Indian rules for granted . But it would have been great if there were members to monitor crowd and were strict enough to direct the crowd. Even the crowd has been behaving like it was not an international airport and no less than a local bus stop. This is a bad example we are setting to other country people in our Indian airport.
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