1 Jan, 2018 → by ClaimboUser311779
after booking the car, new conditions come

2

Never anymore. I had a terrible experience with Easycar. After I booked a car, the owner send me a message requesting new conditions for the use of his car. I didn't agree, and after that Easycar decided to charge me of Cancelation fee, even when I explained that I didn't cause the cancelation in the first place. I tried to persuade the customer service Andrew to keep me as a customer showing some goodwill (mainly because who caused all the trouble was the car owner), but he showed no willingness to solve this simple problem. For me it shows how they don't care about their customer. For me, no more Easycar.
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