The salesman was very nice and knowledgeable. However he told me they don't fix slab water issues. Very frustrating because the office told me that they could send someone out and get me all fixed up. I took a 1/2 day off work. I'm a single mom with 3 kids I can't afford to have my time wasted. Then the office wouldn't stop calling asking if I received a quote. Very unprofessional company.