4 May, 2014 → by ClaimboUser713824
Advantage Homes – Home Rentals Review from Independence, Missouri

This is the most unprofessional group of people to rent from. Tell me, you have dog allergies and you move in to a house full of dog hair all over the carpets. You disclose to the leasing agent (Paul) that you are allergic to pets so pets will not be an issue when leasing. He did not disclose the previous owner had pets after acquiring the rental both the cleaning lady and carpet cleaners said the dog hair in here was horrible and they could not believe the condition of the home. Advantage homes was aware of the condition. Their was urine in the toilet, broken bulbs, dog puke in the garage, dog *** in the basement, dirty stove, none of this was negotiated for a lower rent. You tell me how someone would react. And as far as not allowing vendors in the home. I took a day off from work to have someone install blinds and have 1 and half inch holes patched professionally and they show up with no blinds and putty even after I spent a half hour on the phone with one of their office employees giving them measurements of the windows and didn't hear back from anyone for two weeks because they were supposedly on order. I was distinctly told they were there to install the blinds and not use just putty on the walls. Tell me how would someone react. The other person I did not let into my home if he was a vendor came unannounced without calling, parking across and down the street in a unmarked beat up four door car wearing baggy pants and a hooded sweatshirt with the hood up when it was neither cold nor raining. Home alone with my daughter you expected me to open the door for him. When we voiced the complaint they told us if I wanted my roof fixed I should have opened the door for the stranger. So they took an additional 14 days to get someone out to look at the leak because they said it was my fault I didn't open the door for him. Never mind the fact that I had just gotten out of the shower and was able to answer the door since I never received a call expecting the worker. So your remarks about not letting vendors in there you have it!!!! Highly unprofessional. They need customer service skills. All my frustrations have been warranted. If they would take initiative to update tenants in status in stead of the tenants always being the ones to initiate the calls they probably wouldn't have so many upset tenants.
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