13 Jun, 2019 → by ClaimboUser646576
adura lvt flooring
1
Mannington does not stand behind their product in any way, shape or form. We strongly suggest consumers to research this company and stay away from purchasing their products. We had a local contractor purchase and install Adura LVT in our home, this product had two different sheen's which made our flooring look like a quilt patchwork. A warranty claim was submitted and after threats of taking this to court an inspector was finally sent out... Mannington settled to replace 20% of the flooring and pay the installers a measly $500.00 to pull up and re-install the flooring. We have now been fighting for a copy of the inspectors report as we were told we would get a copy at the time of inspection. Mannington has taken the stance of "get a court subpoena" as they cannot release the report do to an internal company policy. Must really want to hide what an independant inspector reported pretty bad. So off to the BBB, Ontario Ombudsman's Office, Social Media, News and courts we go. Stay away from this company!