18 Dec, 2019 → by ClaimboUser162136
adt alarm
2
Long time ADT client (10 years+) who finally tried to disconnect as new systems / services are so much better. ADT basically REFUSES to cancel my services. They claim first request was not made properly, and second request they refuse to process UNLESS I agree to pay them for a future dated cancellation! This is on a month to month system that has no contract obligations remaining. Total scam, I filed complaints to local media and Consumer Protection.