29 May, 2019 → by ClaimboUser113885
adorama – great sales / very poor customer svc
3
Folks in the Philippines done even know where South Carolina in the US. Order # [protected] - place on 05/28 for delivery 05/29 next day air. No delivery today and find out the package is still sitting in NJ, arrived too late to the location for shipment. Call and spoke with Customer Svc numerous times after calling UPS and Customer Svc refused to call UPS to expedite the shipment for pickup at a UPS Svc Center location. After speaking with numerous people including Lucy and Sarena and getting hung up on by Sarena, I demanded to speak with a supervisor. I have NEVER had such POOR customer service in my life. They did refund the shipping but don't seem to want to do anymore for this issue. Adorama - NO MORE.