8 Jul, 2019 → by ClaimboUser395306
adjustment of sunglasses
1
I purchased a pair of Revo Converge sunglasses on October 8, 2016 at the Sunglass Hut located in trhe Summit mall in Fairlawn, Ohio. I have since taken those unglasses back to this located twice for adjustments. This past Saturday, July 6, 2019 at 2:00 P.M. I again took my sunglasses back to this location for adjustment. The two salespeople on duty at this location refused to adjust the sunglasses, saying that company policy prohibited from adjusting sunglass brands they no longer sell. This is in contridiction to the poicy on your website that states that if you bought your sunglasses from Sunglass Hut you may bring them in for adjustment to Sunglass hut. What I would like tro see happen is for my sunglasses to be adjusted. Thank you.