1 Jan, 2018 → by ClaimboUser836169
additional local taxes and fees assessed by hertz
1
I booked a reservation through www.rentalcars.com for $177.48 out of Nice France. A week after I returned the car to Hertz and my card was charged an additional $76.71 for local taxes and fees. The problem I have is the reservation reflects total charges for this rental to be $177.48. No where on the website, during my reservation confirmation or when I picked up the car at the airport was I made aware that there would be additional charges and fees. In fact, I chose www.rentalcars.com because it was the least expensive of them all. It appears they bait and switch and intentionally leave off the local taxes and fees so that they can lure customers to book with them appearing to be the better deal. This is the first of several steps I'll be taking to escalate their unethical business practice.