I did my order on the 6th of January 2017. At the beginning of February 2017 I complained for the delay through telephone and they sent me a second shipment. Today 13 february 2017, still waiting... For sure it is fault of the italian mail service but is it too difficult to organize a shipment of the parcel post via express courier? The extra cost of the postage will be paid by the recipient. It's not the first time this disservice happens. Acsi, I am sorry but this is a terrible service!