Troy Brown was the rep who came to our home twice and took measurements on a kitchen remodel. The 2nd visit Troy said he would have the drawings in a day or so that was 1 month and a half ago. I called him Feburary 15th and asked if he had forgot about us. Troy's response was "no I have not forgot about you and can I call you right back." We have yet to hear from Troy and frankly Im disappointed. If the kitchen was great we had 2 other projects - the upstairs bathroom and the basement with another bathroom to remodel. Troy did tell me he was working on 2 large projects. I guess we were not paying enough for your company to work with us. However, word of mouth is your best advertising and you will not get a good reference from us!!!