I went to Jamaica on February 14th 2020. When I arrived. I use my Ace flare account to exchange American currency for Jamaican currency. My card was then locked I have called customer service several times to get this issue resolved now on February 21st, 2020. I am back in the state and my card is still locked up. I have called customer service twice today and they said I have to wait one to two days to get this issue resolved. I am in need of someone to help me resolve this issue as soon as possible so that I am able to use my funds on my account. I have been a valued customer of you guys for years now, and I would really appreciate it If you guys would help me or I would have to take my services somewhere else.