Update by user Sep 05, 2014 The issue was resolved. Regus has an excellent customer service team. Original review posted by user Sep 03, 2014 I signed up with a Regus mailbox around May 2014. They have you sign up for a yearly contract and ask for a one month deposit of $79 to "protect themselves". What this sevice does is give you a professional mailing address for you to receive your mail that is more professional sounding than a PO box. I'm not sure they actually have mailboxes since in order to pick up your mail, you need to ask the lady at the front desk for it. Regardless, even if they do, the service they provide would be a dressed up version of a PO box. After 3 months, me and my business decide to move to Florida. I call Regus to cancel my mailbox since I no longer need it nor would I need it in Florida, and since I paid a security deposit I had no problem taking it as a loss. The lady proceeds to tell me that there is a 90 day "cancellation notice" required and asks me if I "read the contract". I look up the contract and in tiny print, around 8 font, it does notify you about a 90 day notice. So in fact, they were legally correct. However, why in the world do you need a 90 day notice to cancel a mailbox (one that may or may not even exist), especially when you already paid a security deposit. A landlord cleans your apartment, paints it over, makes repairs, and then has to market it, and they usually only ask for a 30 day notice. Why does Regus need 90 days? Reading over the contract it makes note of "late fees" and "failed payment" fees without even noting how much these fees are. It sounds a lot like "we'll charge you whatever we feel like charging you". So what I'm saying is, yes the 90 day notice was in the fine print, but what this is is an abuse of contract. Preying on their customers knowing that nearly all of them won't read most of the fine print in every contract they sign, and then offering an outrageous 90 day notice trying to squeeze an extra 3 payments out of each cancelling customer. They then speak to you in an incredulous tone saying "but sir, you didn't read every single word of the contract?" This is the type of company that will continue to squeeze every dollar until a court of law tells them they can't do it anymore. Reading complaints of dozens of former employees online tells me that this is a company with a culture of screwing over not only their customers, but their lower employees as well. Looking at all the evidence, it is very clear that this is a bottom line company looking for every possible shady way to squeeze money out of their customers by playing the "read the fine print" card and on top of it asking for a security deposit. It takes them one day (or maybe no time at all) to change the mailbox. What this is is a ripoff.