I ordered some items from Charlotterusse website and received only partial order. Stuff was great, I loved everything I received and was super happy about my purchase. Since it was a big order I thought that maybe it was sent like two different orders or something, so I decided to contact their customer service and ask them what was going on. I spoke to one of their reps which was super rude and impolite. I tried to calm down the person, but nothing helped and I was told many rude things! This is absolutely unacceptable!!!