I was a deer per customer for many years and never had a problem with delivery. As soon as Nestlé bought the company everything went to *** They have never been terribly reliable, but in this past week my delivery has been rescheduled five times. They finally pushed me over the edge. I canceled my delivery service, which turned out to be a great thing because I found a new delivery service which is much cheaper. This company is horrible and unprofessional. Not to mention on reliable. Do not order from them.