Hello, I bought I Loreal liquid eye linear a couple of weeks back.This is the new liquid eyeliner. This is the Voluminous Lash Paradise liquid eyeliner. I bought it from Shopper's drug Mart. I always buy your product especial when it is on sale. I used it twice and the third time, it is gone. I went back to Shopper's and because I do not have the receipt, the sales person suggested me to call your company. It is a bit expensive and I just used twice. So, I am here contacting you. I would like to exchange it or get a refund, but since I do not have the receipt, this is the only way I can reach you. I hope to hear from you. Thank you. Channah Victoria BC, Canada