Thursday 21 January I have visited a branch in Sharq Mall Kuwait and I was going to buy glasses that time that man was very rude I asked one thing and he replied very loudly and I felt shopping because I felt insult and awkward that time and then when my wife says I will complaint, he laughed and he said ok to such illiterate idiot fellow he was an Arabic man I don't know the name but then I asked one of the staff there that who is the manager then she told me that he is the one is branch manager if that manager is like that then what to expect from staff and how to run a business if the owner of the shop is rude not respecting customers