20 May, 2019 → by ClaimboUser213855
A waste of my money!

1

I’ve had my timeshare since 2016 and I pay $233 a month since and I have YET to take advantage of this so called “great experience to vacation”, per the sales rep presentation. Every time I try to book a vacation, there’s no availability. They encouraged me to book 11months in advance, still no availability to book. So I tried to exchange, STILL NO AVAILABILITY! Each time I call, I can never get what I’m asking for the monthly cost I’ve been paying for 2+ years. I’m annoyed, disappointed and pissed. They can’t even help me in selling the timeshare. The representatives response was basically “no, I know you’re frustrated but there’s nothing we can do, we don’t assist in selling your timeshare.” They literally just collect my monthly payment and that’s it! We have grandkids and still we can’t enjoy a vacation with the family! I’ve tried the New York, Coco Resort in FL and Williamsburg, VA resorts and same story and excuse each time. DO NOT WASTE YOUR MONEY! You will do better paying for your vacations of your choice, not the select few resorts they have that are always UNAVAILABLE
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