A visa transaction was made without any confirmation on hotel booking

/ 34 reviews

1 Jan, 2018 → by ClaimboUser578642

I received a credit card transaction confirmation from the bank stating that we have spent USD 75.83 on 13/04/2017 at OTEL.COM. When arriving at the Novotel hotel in Fujairah (UAE) there was no booking/reservation made threw Otel.com. When I called the call center they said that NO transaction was made and NO hotel was booked and to send a complaint email threw your website. Therefor please refund us the money. ***Transaction photo is attached. Awaiting your promp action and reply.

Travel and Vacations

Helpfull? 0 votes

Post your comment:

Otel.com - Other Reviews

》 Worst company & customer service ever

》 No refund despite not delivering accommodation

》 Hotel stay in NY

》 No hotel accommodation

》 Admin charge made following a diagnosed illness

》 Very Unreliable and Terrible Customer Service

》 The hotel they booked was not the one I booked and paid for

》 Booking hotel room

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Otel.com you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

More Reviews & Complaints

1 Aug, 2021

"AFTER 10 MONTHS, STILL NO REFUND!"

⤷⠀The Bradford Exchange ⠀

88⠀reviews

11 Mar, 2008

"Cell phone case"

⤷⠀Elite Extreme ⠀

3⠀reviews

11 Sep, 2018

"They don’t care about your package!"

⤷⠀Dynamex ⠀

91⠀reviews

3 Jun, 2019

"Cloverina Blood Pressure Watch"

⤷⠀Cloverina ⠀

66⠀reviews

9 Aug, 2021

"I need help to with my cupon"

⤷⠀Del Taco ⠀

86⠀reviews

26 Feb, 2021

"They can’t seem to find my order"

⤷⠀Etrailer ⠀

84⠀reviews