Very angry with them on their auto-renewal policy. Had called them last year after their auto renewal had happened to cancel auto renewal. This year, they conveniently didn't have record and charged me the amount again. They have a no-refund policy, and the credit card company won't do anything about it... SO make sure to hang on to any "confirmation number" they give you if you cancel the service, or they will keep charging ENDLESSLY. A very poor policy, and a way to dishonestly keep stealing money from their customers.