1 Jan, 2018 → by ClaimboUser279348
A very pissed of customer!!!

3

Dear All, I have had the misfortune to deal with Barclays Bank, actually I bank with them and I often wonder why? This bank by far is the worst bank I have every dealt with in my life and I have worked for so many. When I joined them 10 months back they enticed me to bank with them by saying they would give me products so I could bank with them solely. Of course after I transferred my salary and wished to apply for a credit card they said my company wasn’t listed and I had to wait for a while. A while turned into 7months and finally a bank representative out of the blue on his own contacted me asking me if I was interested in applying for a credit card. I was actually quite surprised and asked if he was sure I could apply as the bank had told me initially I wasn’t eligible as my company wasn’t listed. He assured me that it was ok and I should give him all my documents. Let me tell you it’s been 3 months and I still haven’t received my CREDIT CARD!! I have been in touch with the sales representative Mr. Umar [protected] and he has been actually pleasant enough + very cooperative by actually listening to me and getting my case forward. I see no fault of his however, he then tried to put me in contact with his so called Boss Mr. Vishan Khan [protected] who I was told when he gives his word always sticks to it. He has been promising me for the past 4 weeks that he will have my card approved, delivered by giving me a different date each time. I am due to go on leave and that was the whole point of me applying the card in the first place. He even made me change my leave date several times by PROMISING me that he will have the card delivered. Now he doesn’t even answer my calls!!. Which I frankly think is even more frustrating. Now the new excuse is that my card has finally gone for printing and came back with my name wrongly spelt. Please note my name and last name has just 4 letters each “Ritu Kaul’ How can anyone make a spelling mistake!!! How does anyone wait for 3 months for a Credit card!! I have banks dying to give me business but I thought no, I should bank with BARCLAYS as my account is with them and it would be list easier. I should have known as lot of people had warned me against banking with you. I think you love losing your customers I want to give you business and you push me away. I wish I had complained earlier but I was giving YOUR GUYS time and counting on their false promises but not anymore. I am so done! Frankly I am very disappointed with the BANK and its employees. They come up with a dumb excuse each time. I promise you if I don’t receive my card latest by Feb 23 Thursday morning 11AM, I will make sure my case is taken to the CENTRAL BANK!!! And this is a warning I am very much going to do!!
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