I have tried several times to install the TAKL app. Like most, part of the verification process is sending your mobile phone a code to confirm that they have the correct person and number. The problem is that TAKL's text messages with verification codes don't arrive. I spent a good bit of time waiting for the text message. (None arrived for a couple of days!) Then I contacted TAKL customer support. Emily told me that there was an issue sending their codes to T Mobile phones like mine. She said that she could provide one directly to me. We tried that twice, and the codes were not accepted. TAKL is a good concept implemented using mobile phone technology. However, it is not properly implemented. Their tech does not work. It was a complete was of my time. What I found particular offensive was that I was treated like a "beta user" -- someone who volunteers to help TAKL fix TAKL's problems. No thanks. I am just a customer who wanted an efficient and effective way to locate service providers. Well, if you cannot set up a customer account, you cannot efficiently and effectively locate service providers. Avoid TAKL.