1 Jun, 2019 → by ClaimboUser643625
A pending purchase
4
Me and my boyfriend reserved a room online with my card at the wingate by Wyndham I’m Augusta Ga on may18,2019 and when we got to the hotel that night we paid for the room with my boyfriend card and I looked at my card statement the next day and it said there was a pending charge on my card from when I reserved the room and then we checked his card and it had already processed the payment on his card and I talked to one of the ladies at the front desk when we checked out and I showed her what had happened and she said it should only take 3 business days for my money ($101.76) to get back to my card since we paid for the room on my boyfriend and reserved the room on my card... I am still waiting on the money to come back on my card. It has been 10 business days at this moment and my card statement is still saying it’s pending. I need to know what is going on. I have tried waiting and calling the customer service number