I have been dealing with Warrior for several years. When they call with an offer they are very high pressure sales. I have purchased some clubs and returned them with no problem. I have also purchased clubs and returned them for shorter shafts and they did this for me with no problems, just like they said they would. I have gotten many freebies from them. Yes they can be a little irritating but all and all I've enjoyed their product. I am not a scratch golfer but I cannot see much difference between my pings and theirs. This is only my view on things.