After reading some of the bad reviews i felt i to had to add my 2 cents. I was in an accident on nov. 9th and it was resolved by the 27th of the same month! ONLY 2 1/2 weeks and for 2 of those weeks my policy covered a rental. The claims adjusters were great and it went smoothly and quickly. Also the coverage i have for the price i pay? AND the great service ive received?? Im a VERY satisfied policy holder!!! So to Frank and Maurice (?) In claims who made the whole process so easy i say ,Thank You!