19 Jun, 2019 → by ClaimboUser17231
a cheap house that anyone can huff and puff and blow down

1

We have only been living in our home for 5 MONTHS. We have been encountering multiple issues from the day we moved in until present. We have dealt with electrical problems roof problems nail pops debris under carpet vinyl floor lifting, garage warping, plumbing, siding problems, and our YARD!!!. One day when we outside doing yard work we noticed the roof on our house had started to bubble up and began to look wavy. We contacted DR Horton Warranty Department regarding this matter and were told that it would fall under the first year warranty. Being persistent we continued to follow up with them to come out and look at the problem until finally we got a call from Roque (guess he is the guy who reports all the warranty complaints) After the builder and the Supervisor evaluated the situation it was determined that due to the loads of shingles being stored on the actual flat portion of the roof it began to buckle. They called themselves repairing it a couple of months ago by adding support beams in the attic to push the collapsing roof back up. However, last night we looked and it's waving up AGAIN. After walking through the house, we found at least 46+ issues; such as, a cracked cement, carpet bulking with debris under it, loose siding under the window frames, crooked toilets, chipped bricks, nail pops (holes) in several walls, warped garage door, and a busted ugly egregious non graded YARD, sod is literally is dead broken and disgusting to look at. Front and Back. as well as lack of molding, grout, weather stripping, and caulk. DO NOT BUY A DR HORTON HOME THEY DO NOT STAND BEHIND THEIR HOMES OR THE QUALITY OF IT!!! Their homes are made with poor quality materials and substandard workmanship. We recently visited our neighbors home which by the way is directly next door and the exact same house (Packard) and OMG you should see the quality of these homes. They look like they are being put together by 5 year old with Lego blocks. Buyer beware!!!. In a few months after your warranty expires you will have structural and foundation issues? You will have plumbing issues and electrical issues. Stay away from these homes. You can thank your lucky stars you did later on. My husband is a professional heating and Air technician and worked as a builder supervisor for over a decade but because DR HORTON know how to market and dress up their homes to SELL he only caught all the latent defects. But once you buy and move into the home, you will find out that D R Horton is CHEAP on design CHEAP on Quality CHEAP on everything! Our dishwasher is so cheap we are counting the days for it to fall apart along with the stove range ad fridge. I mean you could NOT imagine. It's like you bought a house at a movie production studio. It looks REAL but everything is FAKED! They only care about numbers. And are in a rush to sell, sell, and sell. The subcontractors really don't give a damn need to make money and as long as it doesn't affect them they don't care. Beware. Think about why they named it Express Homes. All their locations have "Express Homes". That are built and inspected by Pinky and the Brain! DR Horton's representatives agreed to replace and/or repair, to our satisfaction, any and all of the deficiencies that we found. However they will NOT call you back in a timely manner but only when it's convenient to them. They will have you use up all your PTO from work because they don't want to satisfy your warranty on the weekends but they will build, build, and build 7 days a week! We bought one of the cheapest lowest quality homes of all time. This is the worst experience we have ever had. I have not been able to sleep well since I moved in to my house of horrors from D R Horton. Do not buy D R Horton ever. My floors are squeaking and the contractor swore up and down he could not hear it. (This is the 2nd time he has come to fix the squeak) It has been "repaired" once before however, the repair made it worse. On a third attempt finally the entire carpet in the Master Bedroom was rolled and our carpet had debris left under it and they just carpeted over. The carpet is lumpy and makes noise when you walk over the debris. Also, the seams in the carpet are visible and the carpet is already matted down. Under the carpet was a Snapple bottle top, a burrito paper and candy wrappers. The builder Supervisor Anthony was so embarrassed he had to call his boss to report it. I am hoping that since I submitted my next set of complaints online they will address the YARD. The yard is a HOT MESS. It's now a health hazard it has so many lumps and bumps hills and valleys that it would make for an awesome ski slopes ..too bad this house is in Atlanta and not Colorado. I'm sure by the time all is done I will have a dozen more nail pops sheetrock pops and structural damage. One of the subcontractors working in our neighborhood told me there have been MANY angry D.R. Horton customers and several people are complaining. The Code inspector needs to shut down all production until the homes that are already built have their problems and concerns addressed.
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