We cancelled our service with Waste Management on 05/26/21 due to missed pick ups (which we are never credited for) and continual price increases. We were told we would be charged $99.50 for the cart pick up. We asked if we could drop off our cart and are being told we are not allowed to. This charge is totally unreasonable and customers should be provided an alternative. Perhaps we need to start attending some city council meetings and push for city provided waste disposal like some of our other neighboring cities (Twinsburg and Cuyahoga Falls). Without resolution, we will take this up with the BBB, our local representatives, and take this to social media. WM should be ashamed of themselves.