When I sign up for a free trial I always put a reminder in my calendar to cancel 1-2 days before, so 2 days before my trial ended I looked everywhere for a cancel/unsub section and could not find it so I emailed starz help and never actually got help, just a reply email saying they would contact me and they never did! Called the number and was put on hold for 20 mins. After 3 emails with no actual help, being put on hold and having to google many "how to cancel starz" i finally got it cancelled but not before they took 8.99 from my acct. I am very upset because I requested help days before my trial period was over and was ignored!! I feel this is a scam and that Starz purposefully makes it very difficult to unsubscribe and thats how they practically steal your $. BBB should investigate!!