17 Aug, 2021 → by ClaimboUser863203
50% sale product

1

On the 4/8/21 I bought pyjamas on sale which were ordered for me due to size and was seen on the system that there are sizes in other shops. I then received a message saying the 1 item is not there, can't be found. I had to collect other items. A pyjama top which I had already bought the trouser and a top that didn't have a trouser yesterday. Waverly Truworths checked on the system and found that Brooklyn has x2 trousers of the size I ordered but now, the sale is no more 50%, they say I have to buy with the current sale not the one I ordered with because apparently the item was credited back to my account because it was claimed those pyjama trousers are nowhere to be found, my size . I feel it's unfair for me to buy the trouser I ordered at 50% price, with a more expensive price because I was told the trouser can't be found anywhere whilst was available and is still available in other branches, worse part here in Pretoria. Can you please assist/advice. I'm ver unhappy about this Regards Lilly Makita ([protected]) ID no: [protected]
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Truworths you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.