I ordered 5 pairs of earring at $14.56, I did not receive them, the address that they supposedly sent it to didn't exist and the post office sent the package back to them. I have called Sammy dress, was cut off two times, and spoke with 3 people in customer service that stated they will refund my money, they have not . These earrings were ordered on 10/14/2016. My first order number was:T161001505, then I called back and they gave me another order number:M1610041652326447 this was on 10/14/2016. As of this date 12/6/2016 I have heard nothing. I called their customer service office in USA. I am asking for a credit back to my visa card.