19 Oct, 2020 → by ClaimboUser214967
4inch piece of lid (lo0ks like balsawood) broken off prior to my receiving the package in the mail today.
1
why should I pay for return shipping on damaged goods and absorb the cost. Not my fault for condition received in. Never rec'd a confirmation on computer for purchase on purchase date 9/29/20 nor an invoice in pkg with product "Wooden Bear Dress Up Toy" Had to go to computer home of company to get any info on return policy, no human to talk to. Never had a purchase order to refer to. The company wasted no time nor effort to bill my credit card though. Very poor support to customerso User's recommendation: beware.