Here are the percent of bad leads over the past several months (disconnected numbers, wrong numbers, or someone who only did it because they were incentivized by a walmart gift card or something similar) January- 17.49 February- 20.42 March- 33 April- 40.74 I am now officially done with this company. Over 40% of their leads were bad leads in April!! Thats totally insane!!! You can see, it has really only been getting worse and worse this year. When i call for help, my rep is NEVER available and NEVER returns my calls. It is to the point where i have to use their support ticket system to get her to respond ( i think because she looks bad if tickets stay open longer than 48 hrs) At the beginning of the year, my rep asked me to make a disposition report, so i spent a few hours putting together an excel file... then she never reviewed it!!! They really have a "take it or leave it" approach. Horrible customer service and anyone who speaks highly of them is not paying attention to any metrics