21 Aug, 2018 → by ClaimboUser16964
4 years left on a 7 year warranty
2
Our pool cover has completely disintegrated. Warranty covers not much. Buyer needs to know to not to count on them standing behind their product. You will not know the warranty till it comes with the cover. Here is their reply. We would have bought different cover at a percentage off but that was not offered. This was their reply. Basically the warranty covers nothing. The warranty does not cover the following: •Bubble Damage: This occurs when the bubbles on the solar cover start to fall off. The most common reasons for this is a chemical problem and often caused from the pool water not being properly balanced; putting Solar Cover on pool too soon after shocking or chemicals sitting on the cover while it is on a solar reel. •Fading or color bleaching out. •Tears, rips, cracks, or cuts •Damages caused by exposing the solar cover to the sun while removed from the pool (improper storage). •Damage caused by misuse, weather or animals. The warranty only covers true seam separation and delamination. I will shop elsewhere.