A payment plan and settlement for my husband's account was established between myself and Phillips and Cohen Associates which I have abided by, however they in error closed the account and sent it back to Portfolio Recovery because someone there thought my husband was deceased. I have made the payment every month and never been late but now they are not correcting the problem by recalling the payment arrangements that they initially offered my and I accepted. In addition, Portfolio Recovery released account information to a third party(my in-laws) without consent. They have also made several calls to my personal cell phone after I have asked them to not call it and they often begin the conversation by telling my I have their condolences after I have told them numerous times that my husband is alive and well! I have been told numerous times over the past 2 months that the problem would be corrected by recalling the account and arrangements since by husband isn't deceased and payment arrangements have been kept, however the problem still is not fixed and the calls continue. The representatives from both offices have been very pleasant but I just want the problem corrected as quickly and eaisly as possible to avoid legal action. One particular representative from Phillips and Cohen Associates by the name of John has went out of his way to try to get the problem corrected but it is out of his hands.