6 Jun, 2018 → by ClaimboUser914446
$315 for flimsy paper ticket at Universal Theatres Orlando

2

I purchased 2, 1 day park hopper tickets along with the express pass tickets totaling $636.00 only to be handed two flimsy paper tickets that needed to be shown at each ride entrance. When I asked if they had a wrist band the lady looked at me and said "this isn't Disney, you can purchase lanyards in several locations through out the park if you want". Am I the only person who is thinking this is crazy? $318.00 couldn't cover the cost of a 15 cent wrist band so I didn't have to worry about losing a stinking paper ticket all day long? Shame on Universal for being so consumer clueless! Your employee pointing out you aren't Disney was a condemnation of how aware you are of your lack of service to the consumer. Kelly Bahr Pearland TX
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Universal Studios Orlando you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.