I purchased a brand new 31AH5DQ8766 Vortex 2890 Three Stage Snow blower in January of 2019 directly online from the Troy-Bilt company along with a Deluxe Snow Thrower Cab for $1572.94. Starting from day one it has never worked properly. I have had it into the local authorized Troy-Bilt repair shop three times since January 2019. Each time because it won't start. The last time it went into the shop the repair folks told me there was a known problem with the gas tank where by small particles were coming loose from inside the gas tank and clogging the fuel line and Troy Bilt was aware of this problem and the gas tank needs to be replaced. Ok. Fine. Then replace it. We can't do that because Troy-Bilt has the tank on back-order. Okay. It should be in soon. This all happened in the first week of December 2020. When I checked back with the repair shop I was told it was now back-ordered till the end of December. I called Troy Bilt customer service and yes that was true and there was a problem with the gas tanks on that model and yes it was back-ordered till the end of the month and there was nothing they could do. Moving forward to the first week of January 2021, I went to the repair shop and guess what? The tank was now back ordered till the end of January 2021. I was so mad I was seeing colors. I waited a while till I cooled down and gave Troy-Bilt customer service another call. Yep it has been back-ordered till the end of January 2021 and there is nothing we can do about it. I need help. I live in Ohio and I need the snow blower that I bought to work. And Troy-Bilt could care less. I know when the end of January gets here the gas tank won't be here and it will be back-ordered till the end of February 2021. Can any body help me get a gas tank for my damn snow blower????