I went through his employee and they ended no show or call back, because the work didn't come out good. So I contacted JD and he came out and said he will fix it in 2 days. We had so many problems with his other employees I set rules, they have to leave after 5 pm but can come in very early. They didn't show up early and ended up staying after 5pm. He stated my tenant was trying to sabotage the work so he quit. They did take my $ though. I had to hire another company to come in and fix some of his plumbing since he didn't do it right. The tub he picked out was to small so I had to come up with something since there was a 2 in. gap from the tub to the flooring. He did not hard plumb it in so the other company came in and did it correctly. He had an excuse for a lot of the problems he never wanted to say yes my company came in and did it incorrect.